The Return on Investment for Employee and Family Assistance Programs

This study concludes that employers see significant ROI when helping their employees deal with personal and emotional issues. The study was based on data from 80,000 Employee and Family Assistance Program (EFAP) cases, and indicates that every $1 invested in an employee and family assistance program provides more than eight times the return on investment. The employers’ return on investment was based on a combination of improved productivity and reduced absence from work for employees that use EFAP. The study further indicates the value of EFAP in preventing work absence.

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