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Your Employee and Family Assistance Program

We are the only Employee and Family Assistance Program (EFAP) provider with a full range of flexible and confidential counselling delivery options available to you and your family members. Our professionals are dedicated to supporting and guiding you and your family through issues that may be affecting your work, health or life.

Visit us at workhealthlife.com for all of your needs.

Workhealthlife

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Professional counselling A range of counselling delivery options can help you and your family anytime, anywhere

Our counsellors are dedicated to supporting you and your family to resolve concerns that may be impacting your work, health or life.

We are the only Employee and Family Assistance Program (EFAP) provider with a wide range of flexible and confidential counselling delivery options available to you and your family members.

Professional counselling is available to you and your family through these options:

  • In-person sessions
  • Sessions over the telephone
  • Video counselling sessions
  • Online group counselling
  • Mobile app counselling program (My Migo)
  • Online chat (First Chat)
  • Online written exchange (E-Counselling)
  • Text-based self-guided (Health and Wellness Resource Kits)

When you access counselling, we will help you determine which option is right for you based on your issue, learning style, comfort level, schedule and more.

Support is available right now. Visit workhealthlife.com or download My EAP app.

Your program may not include all services described here. Please refer to your benefit material for more information.

Family support Let us help you find solutions that suit your family's needs

Our family support consultants can provide information on the following:

  • Daycare centres and after-school programs
  • Schools, educational services and special needs programs
  • Parenting classes
  • Emergency home care services
  • Seniors' accommodations/nursing homes
  • Caregiver support groups
  • Rehabilitation and home support programs
  • Palliative care
  • Adoption and multiple birth services
  • Expectant and new parenting

Family support is available to you through:

  • Consultations over the telephone
  • Text-based self-guided (Health and Wellness Resource Kits)
  • In-person consultations (through referral)

Support is available right now. Visit workhealthlife.com or download My EAP app.

Your program may not include all services described here. Please refer to your benefit material for more information.

Financial support We have tools and resources to help you plan for a bright financial future.

Take control of your financial future with advice from one of our financial experts.

Our financial experts will provide information and answer your questions on:

  • Credit/debt management
  • Budgeting
  • Bankruptcy
  • Financial aspects of separation/divorce
  • Real estate
  • Taxes
  • Retirement planning

Financial support is available to you through:

  • Consultation over the telephone
  • An online and mobile-friendly program
  • In-person consultations (through referral)

Support is available right now. Visit workhealthlife.com or download My EAP app.

This service does not provide advice about specific investment products, authorize loans or prepare tax returns. When required, we will facilitate referrals to licensed professionals for more extensive services such as financial planning or debt repayment planning.

Your program may not include all services described here. Please refer to your benefit material for more information.

Health coaching We can help you make the changes needed to be well and stay well

Our Health coaches are Registered Nurses and Occupational Health Nurses who offer practical, personalized support for physical health issues including:

  • Diabetes
  • High blood pressure
  • High cholesterol
  • Migraines
  • Asthma, Allergies
  • Menopause
  • Gastrointestinal concerns (Crohn's Disease, ulcers)
  • Weight management
  • Healthy eating
  • Smoking cessation

Health coaching is available to you through:

  • Sessions over the telephone

Support is available right now. Visit workhealthlife.com or download My EAP app.

Your program may not include all services described here. Please refer to your benefit material for more information.

Legal support We provide expert, confidential information about how the law applies to specific situations

We can help answer your legal questions through a confidential consultation with an expert. Through consultation, you will gain information and clarification about how the law applies to a specific situation.

Our service can help with:

  • Family law
  • Landlord and tenant issues
  • Separation and divorce
  • Summons, warrants and subpoenas
  • Custody and child support
  • Wills and estate planning
  • Consumer protection

Legal support is available to you through:

  • Consultation over the telephone
  • In-person consultations (through referral)

Support is available right now. Visit workhealthlife.com or download My EAP app.

This service may have organization-specific restrictions and will not assist with work-related or employer-directed issues. Also excluded is legal consultation addressing immigration and tax law. Where necessary, we will refer callers to qualified lawyers for ongoing legal advice.

Your program may not include all services described here. Please refer to your benefit material for more information.

Naturopathic services Take a natural and holistic approach to the maintenance of good health

Our naturopaths will provide solutions that do not require drugs or conventional medicine, but may work in conjunction with traditional solutions and provider recommendations.

Our Naturopathic Support is focused on four key areas:

  • Healthy sleep
  • Aging well
  • Stress-free living
  • Workplace wellness

Specific topics we can address include:

  • Work-life balance
  • Illness prevention
  • Improving digestion
  • Energy levels
  • Strengthening your immune system
  • Positive food choices
  • Midlife health changes

Naturopathic support is available to you through:

  • Consultation over the telephone

Support is available right now. Visit workhealthlife.com or download My EAP app.

Your program may not include all services described here. Please refer to your benefit material for more information.

Nutrition support We can help you maintain a well-balanced diet so you can achieve your goals

Connect with one of our Registered Dietitians for advice about:

  • Weight loss/gain
  • Lowering cholesterol levels
  • Reducing high blood pressure
  • Boosting energy
  • Regulating diabetes
  • Healthy eating on the go
  • Preventing heart disease
  • Accommodating shift work
  • Preventing osteoporosis
  • Eating a well-balanced vegetarian diet

Nutrition support is available to you through:

  • Sessions over the telephone
  • Text-based self-help (Health and Wellness Resource Kit)

Support is available right now. Visit workhealthlife.com or download My EAP app.

Your program may not include all services described here. Please refer to your benefit material for more information.

Fitness support Improve your physical and mental health through education, behaviour change and fitness

Working with a fitness coach and an interactive online program, you will define goals, learn more about fitness, nutrition and lifestyle, and identify resources and solutions for overcoming roadblocks and to assist in achieving your goals.

Fitness Support is available to you through our Fitness Coach Connects program that consists of:

  • An online program
  • An online assessment
  • Sessions over the telephone or online chat
  • Wireless activity tracker (Fitbit Zip™)

By completing a fitness assessment online, you will be assigned to a program:

  • Smart start for those looking to get started with fitness
  • Healthy weight management for those who would like to manage their weight through fitness
  • Energy boost for who wish to use physical activity to boost their energy

Support is available right now. Visit workhealthlife.com or download My EAP app.

Your program may not include all services described on this website, please refer to your benefit material for more information.

Stress coach connects Through a stress assessment and interactive program, we can help you better manage stress

By understanding what areas of your life cause the greatest stress, we can help you make important change so that you can better manage it. You will complete a stress assessment, and your personal results will drive the focus of this program.

Our stress coach connects online program consists of:

  • Stress assessment
  • Goal-setting and action planning
  • Interactive trackers
  • Online chat for additional support

Support is available right now. Visit workhealthlife.com or download My EAP app.

Your program may not include all services described on this website, please refer to your benefit material for more information.

Separation and divorce Find support for the emotional, parenting, legal and financial impacts of separation and divorce

This interactive online program will provide the learning and resources so that you can develop a plan of action to move forward successfully.

Our separation and divorce online program consists of:

  • Assessments
  • Goal-setting and action planning
  • Exercises in problem solving
  • Library of article and video resources

Support is available right now. Visit workhealthlife.com or download My EAP app.

Your program may not include all services described on this website, please refer to your benefit material for more information./p>

Smoking cessation Find the support your need for smoke-free reality!

Learn proven techniques and new skills to successfully handle any situation in your life without nicotine.

Our Stop smoking centre online program consists of:

  • Interactive exercises
  • Goal-setting and action planning
  • Support forum

Support is available every step of the way for those tough moments and to provide useful tools and strategies for remaining smoke-free.

Support is available right now. Visit workhealthlife.com or download My EAP app.

Your program may not include all services described on this website, please refer to your benefit material for more information.

Financial planning services We have tools and resources to help you plan for a bright financial future

You will start by creating an accurate picture of our current financial situation, learn more about finances, and develop a personalized plan to support a solid financial future.

Our Financial Planning Service online program consists of:

  • Customized goal-setting
  • Interactive worksheets and calculators
  • Library of resources

This program is mobile-friendly! You can participate on your desktop computer and mobile devices - anytime, anywhere.

Support is available right now. Visit workhealthlife.com or download My EAP app.

Your program may not include all services described on this website, please refer to your benefit material for more information.

Enhancing your relationship Learn the key principles to healthy relationships and achieve greater relationship satisfaction

Working with your partner or individually, you will learn the key principles to healthy relationships and best practices for enhancing your intimate relationship.

Our Enhancing Your Relationship online program consists of:

  • Assessments
  • Goal-setting and action planning
  • Exercises in problem solving
  • Library of article and video resources

You will work towards achieving greater overall relationship satisfaction.

Support is available right now. Visit workhealthlife.com or download My EAP app.

Your program may not include all services described on this website, please refer to your benefit material for more information.



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CALL for immediate assistance

  • From Canada and the U.S.
    1 877 890-9052
  • Outside Canada and U.S.
    1 905 886-3605*
*This is a Canadian-based number; clicking on this number directly will initiate a direct call for which you will incur international toll-charges. We recommend connecting with your local telephone company or operator and asking to place a collect call to reverse the charges to Canada.
COC Mental Health Partner